2986871 - Vertex Error: SOAP:1,044 SRT: Consumer is temporarily isolated.No processing is allowed

In Sales order you are getting error message "Vertex Error: SOAP:1,044 SRT: Consumer is temporarily isolated.No processing is allowed"

SAP Business ByDesign

1. Go to Sales Orders work center -> Sales Orders view. 
2. Select teh Sales Order ABC. (ABC represents the sales order ID)
3. Edit the sales order. 
4. System shows error message

When communication arrangements are copied from Productive systems then they are set to "Isolation", which is to make sure that Test system of ByD do not communicate to a productive third party system (for example if outbound deliveries are set up in third party then both Test and Productive now will have same communication arrangements and start communicating to a productive third party system).

When communication arrangements are copied API keys are also cleared.

 You should be able to clear this scenario from your side by following these steps:

1. Go to the Application and User Management workcenter. 
2. Open the Communication Arrangements view
3. Find Communication Arrangement "Request tax rates from Vertex" and Highlight it
4. Click the "Edit API Keys" and then again "Edit API Keys" in the following screen, to input the expected value
5. Save
6. Find Communication Arrangement "Request tax rates from Vertex" and Highlight it
7. Click the "De-Isolate" button (A Reactivate might be necessary).

Service Temporarily Unavailable; , KBA , SRD-CRM-ORD , Orders & Contracts , Problem