2987050 - Unable to reset model in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

The following behavior occurs in SAP Analytics Cloud (SAC):

• Unable to reset a model even if user is the owner of the model

• SAP Analytics Cloud (Enterprise) 2020.21

1.  User A creates a model using Google Drive URL under his private folder

2.  User A share this model with User B and giving 'FULL CONTROL' permission

3.  User B move this model to his own private folder, when prompt for ownership transfer, confirm

4.  User B opens the model and go to Data Management, select the import job and click on the 'import settings' button

5.  User B should see 'Reset Model' option disabled.

• When User B moves the model to his own private folder, that is where the ownership transfer not properly handled

• This will be fixed in a future Wave
• A temporary workaround is to avoid moving models between private folders

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• Search for SAP Analytics Cloud content using Google or Bing:
• https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
• https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
• Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud > Learning > Data Connections
• SAP Analytics Cloud > Learning > Guided Playlists
• SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
• Need More Help? Contact Support or visit the solution finder today!

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