SAP Knowledge Base Article - Public

2987189 - How to Configure and Enable SAP Enable Now Web Assistant in Cloud for Customer

Symptom

 As an administrator you would like to know how to configure and enable the SAP Enable Now Web Assistant in Cloud for Customer.

Environment

SAP Cloud for Customer

Cause

You must maintain a company setting to enable it. Also, you need to have a valid license for this feature.

Resolution

  1. Go to User Menu.
  2. Enter in Settings.
  3. Go to Company Settings.
  4. Select In-App Help tab.
  5. Define your in-app help URL and parameters.
  6. Save.  

See Also

SAP Help - Whats New
SAP Help - Define Company Settings

Additional settings:

  1. To use the Custom content scenario you need remove dataUrlSEN
  2. To set the panel to open automatically you need to:
    • remove "readCatalogue=false"
    • add "openImmediately= ??" --> All the possible values for this parameter here

Keywords

Enable Now, web assistant, company settings, in-app help , KBA , AP-RC-UIF , C4C UI Framework , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2011