SAP Knowledge Base Article - Preview

2987306 - Processor Missing for the Submitted Journal Entries

Symptom

User has set up a general journal entry verification process in which business users and account team, depending on their authorizations, can view the apps and participate in different steps in the verification process.
However, user A who assigned as a processor to approve and reject G/L journal entries can't see the journal entries submitted, or the submitted journal entries do not have user A as processor.


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Environment

SAP S/4HANA Cloud

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Keywords

Processor, Submitted, Workflow, Verification, Inbox, Verify, Approve, Team, Role, Journal Entry , KBA , FI-FIO-GL , Fiori UI for General Ledger Accounting , FI-FIO-GL-2CL , Fiori UI for General Ledger Accounting (Public Cloud) , How To

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