SAP Knowledge Base Article - Public

2987647 - The Survey Buttons Can Not Be Selected

Symptom

You are answering questions in the Survey work center, but the buttons cannot be selected.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Survey work center.
  2. Open a Survey.
  3. Simulate the survey.
  4. Observe: The buttons are not selectable when you click.

Cause


This is due to the limitation of survey with Saphira theme.

Resolution


To resolve the issue, you have to change the theme.

Keywords

survey, radio button, theme saphira, limitations , KBA , LOD-LE-SUR-EXE , Survey execution = runtime , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions