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SAP Knowledge Base Article - PublicSymptom
- Include BizX Profile fields in SAP Jam (SAP Jam Admin console -> Integrations -> SuccessFactors Foundation -> Profile Field Settings) by unchecking the Profile fields. After the Jam delta sync, the Profile fields still do not reflect in SAP Jam.
- Exclude the BizX Profile fields and notice that after the Jam delta sync, profile fields in Jam excludes the Profile Fields selected.
Environment
SAP JAM Collaboration
Resolution
If you exclude a profile field from sync, that effect is near about immediate. But when you include that field back in, the regular delta sync will not re-populate the same data.
A full manual sync will be necessary to get the data back in. This is expected behavior.
See Also
Keywords
KBA , LOD-SF-JAM , SAP Jam , Problem
Product
SAP Jam Collaboration all versions
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