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2987726 - Inconsistent results appear in the PDF file sent to user mail when creating a schedule for publishing a story based on Live Data connection to SAP BW in SAP Analytics Cloud (SAC)

Symptom

Inconsistent results appear in the PDF file sent to user mail when creating a schedule for publishing a story based on Live Data connection to SAP BW in SAP Analytics Cloud (SAC)

  • Sometimes, all of charts/tables appear correctly in the generated PDF file
  • Sometimes, one or multiples charts/tables appear with either of following error:
    • Unable to retrieve data from datasource, Unexpected token S in JSON at position 4
    • Sorry we couldn't access the datasource. Please contact your administrator.[object Promise]


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Environment

  • SAP Analytics Cloud (Enterprise) 2020.14

Product

SAP Analytics Cloud 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, schedule, scheduling, publication, pdf, advanced, feature, mail, Inconsistent, random , KBA , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem

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