SAP Knowledge Base Article - Public

2987746 - Transformation Rules Not Working in Item Connector - LMS


There are instances where some transformation rules are not taking effect when Item Connector runs. For example, even after adding the transformation rule"General Topic" to convert the label "General Topic" into the LMS Subject Area ID of "GEN_TOP", the Item Connector will still display an exception of Entity does not exist.SubjectAreaID: General Topic.


SAP SuccessFactors Learning

Reproducing the Issue

  1. Navigate to References > Learning Activities > Categories
  2. Click Add New
  3. Set the Category ID field with value GEN_TOP
  4. Set the Description field with value General Topic
  5. Click Add
  6. Navigate to System Administration > Configuration > System Configuration > Connectors
  7. Add below property:
    •"General Topic"
  8. Click Apply Changes
  9. In the existing item_data input file, add the header SUBJ_AREA_1 with value of General Topic
  10. Place the input file in the SFTP server
  11. Navigate to System Administration > Connectors > Item Connector
  12. Schedule the Item Connector to run
  13. After the connector execution, click View Results > Exceptions


The transformation rule for Item Connector is not enabled.


  1. Navigate to System Administration > Configuration > System Configuration > Connectors
  2. Add below property:
    • item.connector.input.file.field.transformation.enable=true
  3. Click Apply Changes


item connector, transformation, transformation not working, transformation rule not working, item, connector, rule, learning, lms, entity does not exist, configuration , KBA , LOD-SF-LMS-CON , Connectors , Problem


SAP SuccessFactors Learning 2005