SAP Knowledge Base Article - Public

2988070 - The Coaching Feature is not available in the Latest Version of Continuous Performance Management


Why is the "Enable Coaching" opt-in setting not available in the Continuous Performance Management Configuration page?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Continuous Performance Management


  • In the latest version of Continuous Performance Management, the Coaching feature is no longer available.
  • The enhanced Continuous Feedback feature is a replacement for the Coaching functionality in the latest version of Continuous Performance Management.
  • Past coaching data will be available through the 1:1 Meeting History tab in the latest version of CPM.
  • The Coaching data created in Legacy CPM must have been captured in a Meeting in order to be available in the Meeting History tab in Latest version of CPM. 
  • If the Coaching data was not captured in a Meeting, it will not be available in the Meeting History in Latest version of CPM. 

Important Note:

Please see the What's New Viewer for further information and key dates for this change: Deprecation of Coaching in the legacy version of Continuous Performance Management.

See Also


CPM, Continuous performance management, coaching, enable, disable, latest version, upgrade, 2H 2020, feature, opt-in, configuration, missing, option, setting, feedback, available, check, SL-5793 , KBA , LOD-SF-CPM-FBK , Achievement Feedback, Get Feedback , Product Enhancement


SAP SuccessFactors Performance & Goals all versions