SAP Knowledge Base Article - Preview

2988309 - Service Ticket Opening in Edit Mode

Symptom

You would like to understand the reason on why tickets are opening in edit mode.


Read more...

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket, Service, C4C, Cloud for Customer, Open, Edit, Edit Mode, Opening, Service Ticket Opening in Edit Mode, Items; PDI; inport event CreateInstance; Facet; Root; Always; Editable , KBA , LOD-CRM-SRP , Service Request Processing , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.