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2988309 - Service Ticket Opening in Edit Mode


You would like to understand the reason on why tickets are opening in edit mode.



SAP Cloud for Customer


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


Ticket, Service, C4C, Cloud for Customer, Open, Edit, Edit Mode, Opening, Service Ticket Opening in Edit Mode, Items; PDI; inport event CreateInstance; Facet; Root; Always; Editable , KBA , LOD-CRM-SRP , Service Request Processing , How To

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