SAP Knowledge Base Article - Preview

2988390 - Different company names for the same contact in Contact Profile app and Inspect Contact app


System shows different company names for the same contact in Contact Profile app and Inspect Contact app.

For example, following contact has Corporate Account name "Testaccount1" in Contact Profile app, and has company name "Testaccount" in Inspect Contact app.

Contact Profile app:


Inspect Contact app:


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Marketing Cloud Edition
  • SAP Marketing On-premise all licensed version


SAP Marketing all versions ; SAP S/4HANA Cloud all versions


Account name, company name, Contact Profile, Inspect Contact. , KBA , CEC-MKT-DM-CON-FAC , Contact/Account Factsheet , CEC-MKT-DM-IC , Interaction Contact , Problem

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