Symptom
Customer is not able to cancel an order for an event. The order can be found and the button “cancellation” can be clicked. Afterwards no ticked is displayed. Even after a manual activation for cancellation by the provider no ticket is displayed.
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Environment
SAP Event Ticketing (Backend)
Product
SAP Event Ticketing, cloud edition all versions
Keywords
IS-SE-ET, Event Ticketing, cancellation, Storno, alte, Aufträge, VVK-Ende der Veranstaltung, Nutzer, Recht, Vorverkaufsende, , KBA , IS-SE-ET , SAP Event Ticketing , How To
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