SAP Knowledge Base Article - Preview

2989013 - Troubleshooting Business Server Page (BSP) error referring to SM21

Symptom

  • When using CRM WebClient or Interaction Center WebClient, you get Business Server Page (BSP) error referring to SAP Note See system log in transaction SM21 
  • Network tracing tools show https response with error 500


Read more...

Environment

  • SAP S/4HANA Service 
  • SAP S/4HANA for Customer Management
  • SAP enhancement package for SAP CRM 7.0

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP S/4HANA all versions ; SAP enhancement package for SAP CRM all versions

Keywords

KBA , som fiori , bsp error submitting subscript order , s4crm: subscription order management , CA-WUI-UI-RT , Runtime Environment , CRM-IC-FRW , Framework , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.