Symptom
Error Claim date must be on or after the Benefit Effective From date when approving Benefit Employee Claim workflow
Environment
SAP SuccessFactors Employee Central: Global Benefits
Reproducing the Issue
- Submit claim for reimbursement type Benefit
- This trigger Benefit employee claim workflow
- As an approver and click "approve" button for Benefit employee claim workflow
- Error: Claim date must be on or after the Benefit Effective From date
Cause
Approver does not have necessary permission. Approver should have at least view permission to Benefit for which workflow is triggered
Resolution
- Go to Manage permission role > Search for permission role that is assigned to Approver
- Go to Miscellaneous permission (or permission category that is added in Benefit object)
- Search for Benefit
- Give "view current" permission
- Save
Keywords
claim, benefit employee claim, employee claim workflow, workflow error, Claim date must be on or after the Benefit Effective From date, employee claim workflow error , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
Product
SAP SuccessFactors Employee Central all versions