Symptom
- secSAPR3 connection works fine. Users can login using SAP authentication
- In CMC -> authentication -> SAP->
- Entitlement Systems: get the error: “Failed to retrieve Authentication system object”
- User Update-> get the error: “An error occurred:
While trying to invoke the method com.crystaldecisions.sdk.properties.IProperty.getValue() of a null object returned from com.crystaldecisions.sdk.properties.IProperty(java.lang.Object)
Try again”
- There are 2 objects retrieved when running the below query. Then there is no issue with secSAPR3 pin files:
Select * from ci_infoobjects,ci_systemobjects,ci_appobjects where si_name='secSAPR3_pin.xml' or si_plugin_pinfile='secSAPR3_pin.xml' -
In E2E traces, There are some entries related to ‘Update Authentication Group Membership and User Aliases’
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Environment
SAP BusinessObjects Business Intelligence Platform 4.x
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
Authentication, CMC, instances, instance, recurring, next run, sap, pin, BI, secSAPR3, secSAP, sec, update, updates, Entitlement Systems, User Update, corrupted , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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