Symptom
The Onboarding permission sync job is removing the user roles in the Onboarding Security.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Login to Onboarding
- Navigate to Security > Click on Assign users to group > Select type of group > Add users to this group
- These users get removed once the permission sync run
Cause
This report has an 'In [Manage onboarding permission]' filter, and due to this reason, the manually added role and its users were being removed, when the permission sync job use to run every day.
Note: In this scenario, the report had the 'In [Manage onboarding permission]' filter, this may vary from each instance configuration.
Resolution
- Navigate to Manage permission roles
- Select role from which users are being removed.
- Click on permissions, navigate to manage onboarding/offboarding permissions.
- Provide manage onboarding permissions save and update (this permission varies based on the filter applied in reporting)
- Add the users to the group from security > add users to group.
- Monitor if the permissions are removed for users
See Also
2442351 - New Role not Appearing in the Permission Sync - Onboarding 1.0
Keywords
Permission Sync, Groups, SFTP, Security, permission, role, report center, report centre, obd , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem