SAP Knowledge Base Article - Preview

2989596 - What should I do if connections to SAP Customer Data Cloud's platform appear to be slow and/or unresponsive?

Symptom

  • connections to SAP Customer Data Cloud's platform appear to be slow and/or unresponsive
  • high latency is observed when requests are being made to SAP Customer Data Cloud's API endpoints


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Environment

  • SAP Customer Data Cloud
  • REST API

Product

SAP Customer Data Cloud all versions

Keywords

Customer Data Cloud, Gigya, latency, lag, connect, unresponsive, slow , KBA , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , Problem

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