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SAP Knowledge Base Article - PreviewSymptom
- Connections to SAP Customer Data Cloud's platform appear to be slow and/or unresponsive.
- High latency is observed when requests are being made to SAP Customer Data Cloud's API endpoints.
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Environment
- SAP Customer Data Cloud
- REST API
Product
SAP Customer Data Cloud all versions
Keywords
Customer Data Cloud, Gigya, latency, lag, connect, unresponsive, slow, performance issue, API delay, screen-sets, accounts.getScreenSets, data center, CDN, network capture, Wireshark, troubleshooting, latency monitoring, SAP for Me, Pingdom , KBA , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , Problem
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