SAP Knowledge Base Article - Public

2989782 - When trying to access Candidate Profile there is an application error - Recruiting Management

Symptom

When accesing the candidate profile from Careers site (RCM or RMK) you see an Application error with a fingerprint ID b93e49dd4a1bf6b51e73002309486fe8f046e19d.

Environment

SAP SuccessFactors Recruiting Management - All versions
SAP SuccessFactors Recruiting Marketing - All versions

Reproducing the Issue

Candidate tries to log in, either in RMK or RCM, and sees an Application error with the fingerprint ID b93e49dd4a1bf6b51e73002309486fe8f046e19d

Cause

There is no Candidate Profile Template configured in this instance

Resolution

Ask your partner to finish the setup for Candidate Profile Template

Keywords

application error, b93e49dd4a1bf6b51e73002309486fe8f046e19d, career site, candidate profile, login , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors HXM Core 2005