SAP Knowledge Base Article - Public

2989839 - The Party Must Be Active. Save Failed Error Message When Creating Registered Product


When trying to create a Registered Product, the error message The party must be active. Save Failed is raised.


SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to Products work center.
  2. Navigate to Registered Products work center view.
  3. Click +.
  4. Fill in all details.
  5. Click Save.
  6. See the error message.


The Account used in the Registered Product has a Ship-To Party determined in its Relationships, which is currently in status Obsolete / Inactive.


To prevent the error message, it is required to ensure the status of all parties related to the account are maintained as Active.


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