Symptom
- When sharing a Story report to a specific user, the following error message is shown: "Error while saving"
- When sharing by RBP or Group which includes that particular user, the user still does not see the Shared Story in Report Center
- Splunk logs (accessible to support) will show the following: "]Exception while updating the SAc Share criteria
com.successfactors.reportcenter.api.provider.ReportingArtifactProviderException: Error caused while parsing response for Share Service " - The user, when given Create Story permissions, just gets a blank loading screen when trying to create a new Story
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Environment
- SAP SuccessFactors People Analytics
- SAP SuccessFactors HXM Suite
Product
SAP SuccessFactors People Analytics all versions
Keywords
Error while saving, cannot share Story, user cannot see shared story, , KBA , LOD-SF-ANA-SAC-FWK , Framework, Infrastructure, Network, Performance , Problem
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