SAP Knowledge Base Article - Preview

2990020 - Profile.email field retains unverified email address after registration

Symptom

If a user provides an alternative email address for verification and successfully verifies it, the profile.email field continues to display the email address initially entered during registration. 


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Environment

  • SAP Customer Data Cloud
  • Customer Identity

Product

SAP Customer Data Cloud all versions

Keywords


profile.email, unverified email address, email verification, registration form, alternative email, email update, user profile, SAP Customer Data Cloud, RaaS, email field, email mismatch, email behavior, registration email, verified email, email retention, profile update , KBA , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , Problem

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