SAP Knowledge Base Article - Preview

2990041 - Login to BI Platform from AO or Lumira fails because of invalid Web Service URL or logon error

Symptom

The user is not able to access BI platform from Analysis Office or Lumira Designer. One of the following situations is occurring:

  1. User is getting error when trying to logon to BI platform from Analysis Office or Lumira Designer;
  2. User is getting error because of invalid Web Service URL in Analysis Office or Lumira Designer;

Some of the following messages may be displayed:
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Error while checking availability of SAP BusinessObjects BI Platform system
Could not log on to BIP server; invalid CMS
Exception when trying to check BOE server
Exception 'Internal error.' when trying to logon to BOE server
The exception is of a known origin. (Error: WSE 99998)

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This document can be used as a troubleshooting guide.


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Environment

SAP BusinessObjects Analysis, edition for Microsoft Office
SAP Lumira 2.3 / 2.4

Product

SAP Analysis for Microsoft Office all versions ; SAP BusinessObjects Lumira, designer and discovery components all versions

Keywords

access, login, logon, url, wsurl, invalid, boe, bobj , KBA , BI-RA-AO-BIP , AO Precalculation, Scheduling and AO InfoOb... , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-RA-AO-XLA , Excel Addin , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-LUM-DER , Lumira Designer , Problem

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