Symptom
The user is not able to access BI platform from Analysis Office or Lumira Designer. One of the following situations is occurring:
- User is getting error when trying to logon to BI platform from Analysis Office or Lumira Designer;
- User is getting error because of invalid Web Service URL in Analysis Office or Lumira Designer;
Some of the following messages may be displayed:
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Error while checking availability of SAP BusinessObjects BI Platform system
Could not log on to BIP server; invalid CMS
Exception when trying to check BOE server
Exception 'Internal error.' when trying to logon to BOE server
The exception is of a known origin. (Error: WSE 99998)
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This document can be used as a troubleshooting guide.
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Environment
SAP Analysis for Microsoft Office
SAP Lumira 2.3 / 2.4
Product
Keywords
access, login, logon, url, wsurl, invalid, boe, bobj, availablility , KBA , BI-RA-AO-BIP , AO Precalculation, Scheduling and AO InfoOb... , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-RA-AO-XLA , Excel Addin , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-LUM-SRV-ADM , Lumira Server BI Platform Admin, Auth, Security , Problem
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