Symptom
When a job requisition is being closed the candidates that are in a hired status are being moved to a requisition closed status on the application pipeline.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to a job requisition
- Select Close job requisition
- All candidates are moved to the Requisition Closed status
Cause
Misconfiguration on the Edit Applicant Status Configuration. The applicant status configuration has multiple Hired statuses.
Resolution
Per the implementation guide "A status set can contain only one hireable status and only one hired status."
If the status set has more than once hired status is can cause issues with the behaviour of how the candidates are handled.
It is advised to set one Hired status and one Hireable status to avoid unwanted behaviour.
Keywords
Hired Candidate, Applicant status Configuration, , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem