SAP Knowledge Base Article - Public

2990501 - Hired candidates are being moved to a disqualified status when closing a job requisition.

Symptom

When a job requisition is being closed the candidates that are in a hired status are being moved to a requisition closed status on the application pipeline. 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to a job requisition
  2. Select Close job requisition 
  3. All candidates are moved to the Requisition Closed status

Cause

Misconfiguration on the Edit Applicant Status Configuration. The applicant status configuration has multiple Hired statuses. 

Resolution

Per the implementation guide "A status set can contain only one hireable status and only one hired status." 

If the status set has more than one hired status it can cause issues with the behavior of how the candidates are handled on the application pipeline. 

It is advised to set only one "Hired" status and one "Hireable" status to avoid unwanted behavior. 

Keywords

Hired Candidate, Applicant status Configuration,  , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions