SAP Knowledge Base Article - Public

2990912 - Job Profile Builder Create Object Error: An application error occurred.


When trying to create a new Job Profile Builder object (i.e., role, family, competency, etc.), receive an error:

An application error occurred. Please try again later, or notify support (with the error information of errorId=XX, timestamp=XX, and the version information from the current screen) if the issue keeps occurring.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Job Profile Builder

Reproducing the Issue

  1. Go to Manage Job Profile Content
  2. Select Set up Families and Roles for example
  3. Click on Role
  4. Click on Create Role
  5. Type a name and select a Family
  6. Select Create Role
  7. Receive error message


Sequence issue


Follow the steps in 2993636 - Error with Imported GUIDs Validity in Check Tool (Check ID: JDMImportedGUIDInvalid or JPBImportedGUIDInvalid) - Sequence Issues in JDM and JPB


success factors, SF, SFSF, Application Error, JPB, Job Profile Builder, Content, Object, Create, New, Import, Values, Fail, Can't, Add, Role, Family, Competency, Data , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Problem


SAP SuccessFactors HXM Suite all versions


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