Symptom
- When creating a new Story, the following message is shown and the frame switches to Full Screen mode: "Full Screen mode toggled as we detected you are using a low resolution. More information about our minimum resolution requirements can be found at help.sap.com."
- The screen or desktop resolution of the user is above the minimum requirement 1366x766
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP SuccessFactors HCM Suite
- Analytics & Reporting (Ad Hoc, YouCalc, ORD)
- Story Report
- Framework, Infrastructure, Network, Performance
- Story Report
- Analytics & Reporting (Ad Hoc, YouCalc, ORD)
Product
Keywords
screen resolution, page resolution, SAC full screen, Story full screen, PARS resolution, Full screen mode toggled, low resolution, Story report, SAC iFrame, display settings, resolution settings, screen adjustment, monitor resolution, display scaling, screen optimization, visual settings, resolution troubleshooting , KBA , LOD-SF-ANA-SAC-FWK , Framework, Infrastructure, Network, Performance , LOD-SF-ANA-SAC , Stories in People Analytics , Problem
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