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2991820 - Severe errors in Phase PREP_PRE_CHECK/SCANDIR_EPS0

Symptom

There is an error occurred in SUM phase "PREP_PRE_CHECK/SCANDIR_EPS0".

In the log file "SCANDIRE.LOG", there are the following logs.
----------------------------
4 ETQ010 Date & Time: xxx
2 ETQ102 Finished execution of process(es).
2 ETQ107 Ignoring errors in logs.
1EETQ399 Last error code set is: Got 1 error(s) during extraction/listing of archives, see phase log for
1EETQ399Xdetails
1EETQ204 Upgrade phase "SCANDIR_EPS0" aborted with severe errors ("xxx")
----------------------------

In the log file "CAR.xxx", there are the following logs.

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EXECUTING <DISK>:\usr\sap\<SID>\SUM\abap\bin\SAPCAR.EXE -flat -R \sapmnt\trans\EPS\in -xvf <DISK>:\usr\sap\<SID>\SUM\Download_Dir\KITAB9V.SAR
SAPCAR: processing archive G:\usr\sap\<SID>\SUM\Download_Dir\KITAB9V.SAR (version 2.01)
x I710020751258_0123396.PAT
x I710020751258_0123539.PAT
SAPCAR: error reading from <DISK>:\usr\sap\<SID>\SUM\Download_Dir\KITAB9V.SAR (error 5).
SAPup> Process with PID XXX terminated with status 5 at 20201021XXXX!
----------------------------

KITAB9V.SAR is an example media.


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Environment

SAP ABAP system

Product

SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

SCANDIR_EPS0, error 5, extraction/listing of archives, 1EETQ204, 1EETQ399, KITAB9V , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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