2992200 - Purge and Replace a Calibration Session’s Only Facilitator who has Been Inactive

• With the 2H 2020 release, the new setting "Choose a user to replace a calibration session's only facilitator who has been inactive" is available and can be used to choose an active user to replace a calibration session's only facilitator who has been inactive when purging the inactive user.
• If on a user purge, you receive the below error message on the Purge Report, follow this KBA resolution;
• Cause invalid facilitator was set in global setting page

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Calibration

1. Go to Admin Center -> Manage Calibration Settings;
2. Go to Global Settings tab;
3. On the field highlighted on below screenshot, enter an active user (or multiple users) to act as a backup facilitator when purging a session facilitator;
• Users entered on field Choose a user to replace a calibration session's only facilitator who has been inactive
• Need to be an active user on the system;
• If no user or invalid user is provided, inactive user purge will fail with error message below on the reports: 
  • Cause invalid facilitator was set in global setting page; 

Below an example how the process will work:

1. In our example, a facilitator creates a Calibration session called “Test Calibration session to purge”:

   2. Set the facilitator to Inactive in the system;

   3. Create a purge request in Data Retention Management, and launch and approve the request;

   4. The purge is successfully completed (if settings above were done).

Result:

The users entered as replacement facilitators in Manage Calibration Settings are now Facilitators of the purged user's session:

Calibration Admin Guide

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