Symptom
Prospects are still being replicated to On-Premise System even after you review "Business Configuration > Implementation Projects > Edit Project Scope > Question > Integration with External Applications and Solutions > Integration with SAP ERP or S4 > Do you want to block prospects created in Cloud solution, from being replicated to your SAP ERP?".
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Customers work center.
- Go to the Account view.
- Create a Prospect.
- The Prospect is being replicated to the external system.
Cause
Additional Configuration is needed for the Prospects not being sent to external system.
Resolution
- Go to the Administrator workcenter > General Settings > Communication Arrangement Filters.
- Create a Filter for the Communication Arrangement "Business Partner Replication to SAP Business Suite".
- Add a Row with the Filter: "Block Prospects from Being Sent".
- Click Save and Close.
See Also
2277078 - All About Prospect Blocking Feature from C4C to ERP
SAP Blog Post 1911 Feature - Flexible Prospect Blocking to other Integrated Systems
Keywords
Block Prospects Replication, C4C Prospects, Accounts, Prospect, Cloud for Customer, Filtering, Blocking, Prospect, Replication , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To