SAP Knowledge Base Article - Public

2992278 - Block Prospects Replication to External System

Symptom

Prospects are still being replicated to On-Premise System even after you review "Business Configuration > Implementation Projects > Edit Project Scope > Question > Integration with External Applications and Solutions > Integration with SAP ERP or S4 > Do you want to block prospects created in Cloud solution, from being replicated to your SAP ERP?".

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Customers workcenter.
  2. Go to the Account view.
  3. Create a Prospect.
  4. The Prospect is being replicated to the external system.

Cause

Additional Configuration is needed for the Prospects not being sent to external system.

Resolution

  1. Go to the Administrator workcenter > General Settings > Communication Arrangement Filters.
  2. Create a Filter for the Communication Arrangement "Business Partner Replication to SAP Business Suite".
  3. Add a Row with the Filter: "Block Prospects from Being Sent".
  4. Click Save and Close. 

See Also

2277078 - All About Prospect Blocking Feature from C4C to ERP

https://blogs.sap.com/2019/11/18/1911-feature-flexible-prospect-blocking-to-other-integrated-systems/

Keywords

Block Prospects Replication C4C Prospects , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

Product

SAP Cloud for Customer core applications 2008