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2992314 - javax.naming.CommunicationException: sccadmin fails to login

Symptom

SAP Cloud Connector (SCC) uses LDAP for Authentication.

Users such as sccadmin, sccsupport, sccmonitoring etc, are not able to access SCC WebUI login, and in the trace file (ljs_trace.log) below errors are perceived:


   #DEBUG#org.apache.catalina.authenticator.FormAuthenticator#http-bio-8443-exec-8# #Authenticating username 'sccadmin'|
   DEBUG#org.apache.catalina.realm.CombinedRealm#http-bio-8443-exec-8# #Attempting to authenticate user "sccadmin" with realm "org.apache.catalina.realm.JNDIRealm/1.0"|   
   DEBUG#org.apache.catalina.core.ContainerBase.[Catalina]#http-bio-8443-exec-8# #Connecting to URL ldap://<hostname>:389|
   #INFO#org.apache.catalina.core.ContainerBase.[Catalina]#http-bio-8443-exec-8# #Exception performing authentication. Retrying...
   javax.naming.CommunicationException: <LDAP hostname> [Root exception is java.net.ConnectException: Connection refused (Connection refused)


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Environment

  • SAP Cloud Connector(SCC) release independent;
  • Linux Operating System;
  • Windows Operating System.

Product

SAP Business Technology Platform all versions ; SAP Connectivity service 2.0

Keywords

ABAP, R/3, ERP, connection check, HTTPS connection, certificate, com.sap.scc.rt, SccEndpointValidator, system certificate, ssl, LDAP, authentication, unauthorized, 389 , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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