2992314 - javax.naming.CommunicationException: sccadmin fails to login

Symptom

The SAP Cloud Connector (SCC) uses LDAP for Authentication. The users sccadmin, sccsupport, sccmonitoring etc. are not able to access login and in the trace files the below errors are populated:

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#DEBUG#org.apache.catalina.authenticator.FormAuthenticator#http-bio-8443-exec-8# #Authenticating username 'sccadmin'|
DEBUG#org.apache.catalina.realm.CombinedRealm#http-bio-8443-exec-8# #Attempting to authenticate user "sccadmin" with realm "org.apache.catalina.realm.JNDIRealm/1.0"|
DEBUG#org.apache.catalina.core.ContainerBase.[Catalina]#http-bio-8443-exec-8# #Connecting to URL ldap://<hostname>:389|
#INFO#org.apache.catalina.core.ContainerBase.[Catalina]#http-bio-8443-exec-8# #Exception performing authentication. Retrying...
javax.naming.CommunicationException: <LDAP hostname> [Root exception is java.net.ConnectException: Connection refused (Connection refused)
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Environment

SAP Cloud Connector

Product

SAP Business Technology Platform, Neo environment all versions ; SAP Connectivity service 2.0

Keywords

ABAP, R/3, ERP, connection check, HTTPS connection, certificate, com.sap.scc.rt, SccEndpointValidator, system certificate, ssl , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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