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2992321 - WEBGUI does not display Excel or PPT/PPTX files


When trying to display an Excel or PowerPoint file from Document Management System (DMS) via WEBGUI (SAP GUI for HTML), three separate HTML files are downloaded, and the original file is not displayed.

Disclaimer: "Image/data in this KBA comes from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP_APPL 616 and higher; or
  • S4CORE 101 and higher. 


SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020


CV01N, CV02N, CV03N, WEBGUI, SAP GUI for HTML, Excel, PowerPoint, PPT, PPTX, XLS, XLSX, Display Document, Fiori Launchpad, HTML file, Chrome, Google Chrome, Edge , KBA , CA-DMS , Document management , BC-FES-WGU , SAP GUI for HTML , BC-FES-ITS , SAP Internet Transaction Server , Problem

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