SAP Knowledge Base Article - Public

2992405 - How to set Warranty Start Date in Registered Product


 On creation of new registered product, the warranty start date needs to be N-days from the reference date.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Service Entitlements work center -> Registered Products view
  2. Select the Registered Product ABC (ABC represents the Registered Product ID)
  3. In the field Warranty Reference Date the value maintained is xx.yy.zzzz (where xx.yy.zzzz represent the date).
  4. But the Warranty Start Date is not showing as expected. 


In the Date Profile Activity, you need to maintain the Warranty Start field accordingly.


  1. Go to the Business Configuration work center.
  2. Go to the Implementation Project view.
  3. Select the project and click on Open Activity List.
  4. Search for fine tune activity name Dates Profile and open it.
  5. Change the 'Date Variable for Service' - 'Warranties'
  6. Save it.


KBA , SRD-CRM-ORD , Orders & Contracts , Problem


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