SAP Knowledge Base Article - Public

2992506 - "Please enter a number here" Error Message When Saving a Decimal Number in Offer Approal - Recruiting Management

Symptom

On the Offer Approval page, after adding a number with decimal values to a standalone number field and saving it, the following error message is displayed: "Please enter a number here".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to the Offer Approval page;
  2. Complete all the required fields;
  3. Add a number with a decimal part to the standalone field;
  4. Save or send the offer for approval;
  5. The error message will appear and the offer won't get saved;

Cause

Offer Detail Standalone Number Fields (customLong1-10) are designed to receive only integer numbers. This information is addressed on the Implementation Guide under Job Offer Detail Field Definition: Attributes.

Resolution

As a suggest alternative to have decimal values on the Offer Approval, you can either:

  • Reference a field from the Job Application or the Job Requisition, which already has this decimal value;
  • Replace the number type for a text type.

NOTE: In case you are not receiving the error message but instead, the value is being truncated, that's because the field definition on your Offer Detail is being set as "custom="true"" and this behavior is explained on the KBA - 2524471 - Decimal points in offer approval standalone fields not getting saved

Keywords

customLong, number, offer, not, saving, correct, format, value, decimal, incorrect , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions