SAP Knowledge Base Article - Public

2992585 - Enable New Feature Competitor Product Pane

Symptom

You are trying to use the new feature from 2011 release that consists in add "Competitor Products" pane inside Relationships tab, in Accounts.

Environment

 SAP Cloud for Customer

Reproducing the Issue

  1. Go to Customers workcenter, Accounts view. 
  2. Open account XYZ and go to Relationships tab. 
  3. Start Adaptation mode and select the Relationships pane.
  4. Now, at the Adaptation side pane, click in the arrow and go back until section "Pane Variant". 
  5. Click on List. 
  6. Here you'll see that the Competitor Products is grayed out.

Cause

You do not have any relationships with "Competitor" type maintained to account XYZ.

Resolution

To be able to see the pane, maintain a Competitor type relationship, with a relevant Competitor Product attached to it.

See Also

 https://help.sap.com/doc/3e6bad5d9b704800ac4a1b645faa240c/CLOUD/en-US/fc5a88b12fe54ff398f7916e62614c20.html

2539869 - The Competitors Product can not be Selected in an Opportunity

Keywords

Competitor Product ; Account ; Relationship , KBA , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer core applications 2011