Symptom
Attachment fields are not following the order/position configured on the Application Template and are always showing on My Documents section.
“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Mobile
Reproducing the Issue
- Go to External Career Site
- Try to apply to any job
- You will see that all the attachment fields are being grouped under the My Documents section from the Application form
Resolution
When Mobile Apply is enabled, the positioning of attachment fields will always be under My Documents section from the Application Form. This is a standard behavior of the attachment fields.
When Mobile Apply is not enabled, they will follow the position order configured on the Application Template.
See Also
Keywords
attachment fields order, multiattachment fields, mutiattachment, field order , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem