SAP Knowledge Base Article - Preview

2993059 - Case Shows Incorrect Status


You opened a case from your tenant, but have not received any reply from SAP Support yet. When you check the status of the case via SAP for Me, it does not match the status in your tenant and some notes are missing.



  • SAP Business by Design
  • SAP Cloud for Customer


KBA , SRD-CC-CI-CCS , ByD Service Control Center , LOD-CRM-ADM , Administration UI , Problem

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