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SAP Knowledge Base Article - PreviewSymptom
You opened a case from your tenant, but have not received any reply from SAP Support yet. When you check the status of the case via SAP for Me, it does not match the status in your tenant and some notes are missing.
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Environment
- SAP Business ByDesign
- SAP Cloud for Customer
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
incorrect status, status not correct, case replication, case issue, SRD-CC-CI-CCS, case stuck , KBA , SRD-CC-CI-CCS , ByD Service Control Center , LOD-CRM-ADM , Administration UI , Problem
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