Symptom
Configuring specific document types as email attachments but no values appear in select document type dropdown list
Environment
SAP SuccessFactors Onboarding 2.0
Reproducing the Issue
- Navigate to Email Services
- Select email
- Got to Step 2
- In C. Select Document Type no values appear in dropdown list
Cause
This drop-down value will only appear for Category - (ONB) Document flow Message Category
Resolution
Use the Category - (ONB) Document flow Message Category
Keywords
Email services, document type, email attachments, select attachment document type, category , KBA , LOD-SF-OBX-EML , Notifications , Problem
Product
SAP SuccessFactors Onboarding 2011