SAP Knowledge Base Article - Preview

2993237 - SAP HANA Cockpit crashed due to error "Failure reason: Process terminated with exit code 2551"

Symptom

HANA Cockpit crashed intermittently.

index   created                   state     host          internal port   os user
-----------------------------------------------------------------------------------
Oct 11, 2020 3:00:30 AM   CRASHED   hostname   50067           <not set>        Failure reason: Process terminated with exit code 2553       
Oct 11, 2020 8:43:30 AM   CRASHED   hostname   50068           <not set>        Failure reason: Process terminated with exit code 2550       
Oct 18, 2020 2:00:32 AM   CRASHED   hostname   50070           <not set>        Failure reason: Process terminated with exit code 2551   

cockpit-hdb-svc log contains the following error messages.

10/11/20 3:00:30.025 AM [API] ERR Number of running instances for app 'cockpit-hdb-svc' [Org 'HANACockpit', Space 'SAP'] is 0 but should be 1. Trying to adapt number of running instances...
10/11/20 3:00:30.037 AM [API] OUT Cleared instance [state CRASHED, index 2] of droplet [id 5] of app 'cockpit-hdb-svc' [Org 'HANACockpit', Space 'SAP'] at [hostname:50062, pid 105443].
10/11/20 3:00:30.536 AM [API] OUT Starting instance [state STARTING, index 2] of droplet [id 5] of app 'cockpit-hdb-svc' [Org 'HANACockpit', Space 'SAP'] at [hostname:50067].
...
10/11/20 8:43:15.889 AM [APP/5-2] ERR # java.lang.OutOfMemoryError: Metaspace
10/11/20 8:43:15.889 AM [APP/5-2] ERR # -XX:OnOutOfMemoryError="META-INF/.sap_java_buildpack/sapjvm/bin/killjava.sh"
10/11/20 8:43:15.889 AM [APP/5-2] ERR # Executing /bin/sh -c "META-INF/.sap_java_buildpack/sapjvm/bin/killjava.sh"...
10/11/20 8:43:15.891 AM [APP/5-2] ERR Stopping VM due to OutOfMemoryError

"Images/data in this KBA are from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


Read more...

Environment

SAP HANA Cockpit 2.0 or higher.

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

HANA Cockpit, Process terminated with exit code 2553, 2550, 2551, state CRASHED, java.lang.OutOfMemoryError: Metaspace, OutOfMemoryError , KBA , HAN-CPT-CPT2 , SAP HANA Cockpit version 2 - based on XSA , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.