Symptom
Launchpad UI links are grayed out on the Big Data services portal web page, https://portal.altiscale.com/client/launchpad but accessing the Hadoop UI's works if you go directly to the links below:
- Workflow Scheduler: http://oozie-<yourcluster>.s3s.altiscale.com:11000
- Job Interface: http://rm-<yourcluster>.s3s.altiscale.com:8088
- Job History: http://rm-<yourcluster>.s3s.altiscale.com:19888
- File Browser: http://nn-<yourcluster>.s3s.altiscale.com:50070
Opening the developer tools in Chrome will show that you have an SSL_PROTOCOL_ERROR.
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Environment
- SAP Cloud Platform Big Data Services (BDS) 5.0
- Google Chrome 85.0.x.x and above
Product
SAP Big Data Services all versions
Keywords
Altiscale, Name Node UI, Resource Manager, RM UI , KBA , BC-NEO-BDS , HCP Big Data Service , Problem
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