SAP Knowledge Base Article - Public

2993320 - After 2011- System loading for long time while creating invoices


You may notice that system freezes or takes really long time while creating invoices


SAP Business ByDesign

Reproducing the Issue

  • Go to Supplier invoicing work center
  • Go to new invoice without Purchase order
  • Enter all details
  • Click on check or calculate totals or save 


In the Business configuration activity:Supplier invoice exception under Possible Duplicate  the  External Document ID - Similarity (%) is set low like 1% to 20% and you have many invoices  that can become duplicates as they have 1% to 20% matching external ID. Then system tries to put all such invoices on to  exceptions tab of invoice as duplicates and if the number is huge it takes long time accordingly and if it takes way too long then system might even dump or freeze due to time out error.


Please check the exceptions tab and  you can understand if the loading is due to Duplicate invoices or not.

So we suggest to maintain a more sustainable % such as 50% or above in general.


 Unabke tocrate invoice , KBA , SRD-SRM-PRO , Purchase Requests and Orders , AP-SIP , Supplier Invoice Processing , Problem


SAP Business ByDesign 2011