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2993434 - Rep Agent CI Thread go down with error 9414 and 76050 - SRS 16.0

Symptom

  • The Replication Agent thread present on the primary ASE Server is UP and running.
  • The following error message are present in the errorlog of the Primary ASE Server:

server Error: 9414, Severity: 20, State: 1
server RepAgent(4): Streaming replication stream CI Library error -1 with severity 2 and message 'Producer receiver 'ABC' failed to receive data, shutting down transport to 'ocs:NODE2:5005'.'. Rep Agent detected error 3 with message 'Unknown' at line 3655 in file ra_ci_scanner.c.
kernel (CI-Info) Message: 76050, Severity: 0 Producer of Stream 'ABC' is exiting.
server Rep Agent on database 'ABC' switched from mode 'sync' to mode 'async' because scanner reopened the stream after a retryable error.
server RepAgent(4): The Rep Agent Thread will retry the connection to the Replication Server every 60 second(s). (RepSvr = NODE2:5005).
server RepAgent(4): The Rep Agent Thread will retry the connection to the Replication Server every 60 second(s). (RepSvr = NODE2:5005).
server RepAgent(4): The Rep Agent Thread will retry the connection to the Replication Server every 60 second(s). (RepSvr = NODE2:5005).

  • RMA command "sap_status path" reports the following information:

PATH                 NAME                         VALUE                      INFO
------------------ ------------------------- ----------------------- ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

SITE1.SITE2.ABC State                        Suspended              Path is suspended (Replication Agent CI Thread). Transactions are not being replicated.
SITE1.SITE2.ABC Additional Info           Additional Info         The REPLICATION AGENT connection in the Replication Server on the NODE2 host to 'ABC_SITE1_R2.ABC' is suspended.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 SP03 with Always-on Option (HADR)
  • SAP Adaptive Server Enterprise (ASE) 16.0 SP03 with High Availability Disaster Recovery (HADR) for Business Suite
  • SAP Replication Server (SRS) 16.0

Product

SAP Replication Server 16.0

Keywords

CR823510, CR#823510, 823510 , KBA , BC-SYB-REP , Sybase Replication Server (standalone) , BC-SYB-REP-SAP , Replication with SAP Suite / SAP BW , Bug Filed

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