Symptom
You are trying to upload a file in Mass Data Maintenance, but the upload fails with error: 500 SAP Internal Server Error.
Environment
SAP Business Bydesign
Reproducing the Issue
- Go to the Mass Data Maintenance work center.
- Click the link Import ABC (where ABC is the relevant business object for this operation).
- Upload the relevant CSV file.
- Error occurs.
Cause
Special characters like comma, question mark, period etc. may have been used in the upload file.
- As the system identifies some of these characters as separators in a CSV (comma-separated values) file, this might cause the file to "break" into a wrong format, which leads to the mentioned technical exception.
- Or, for example, quotes are maintained as text qualifier during upload and quotes are also used in the file data (for example in description fields). But the text qualifier which is selected during the upload cannot be part of the data being imported.
Resolution
Review the CSV file for values in incorrect formatting and correct the file.
See Also
2204393 - Common Issues With CSV Files in Data Workbench and Mass Data Maintenance
Keywords
Mass Data Maintenance, 500 SAP Internal Server Error, problem, does not work, failing , KBA , SRD-CC-MIG-DMC , Migration: Tool , Problem
Product
SAP Business ByDesign all versions