SAP Knowledge Base Article - Public

2993676 - 500 SAP Internal Server Error When Uploading Files In Mass Data Maintenance

Symptom

You are trying to upload a file in Mass Data Maintenance, but the upload fails with error: 500 SAP Internal Server Error.

Environment

 SAP Business Bydesign

Reproducing the Issue

  1. Go to the Mass Data Maintenance work center.
  2. Click the link Import ABC (where ABC is the relevant business object for this operation).
  3. Upload the relevant CSV file.
  4. Error occurs.

Cause

Special characters like comma, question mark, period etc. may have been used in the upload file.

As the system identifies some of these characters as separators in a CSV (comma-separated values) file, this might cause the file to "break" into a wrong format, which leads to the mentioned technical exception.

Resolution

Review the CSV file for values in incorrect formatting and correct the file.

See Also

2204393 - Common Issues With CSV Files in Data Workbench and Mass Data Maintenance

Keywords

Mass Data Maintenance, 500 SAP Internal Server Error, problem, does not work, failing , KBA , SRD-CC-MIG-DMC , Migration: Tool , Problem

Product

SAP Business ByDesign all versions