SAP Knowledge Base Article - Public

2993899 - "500 SAP Internal Server Error" Occurs When Activating Org Structure

Symptom

"500 SAP Internal Server Error" occurs when activating org structure.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Go to Organizational Management work center.
  2. Select Org Structures view.
  3. Select date and click Edit.
  4. Search for the respective org unit. 
  5. Click Activate and Activate Selected and Dependent Org Units.

Then dump occurs.

Cause

One possible cause might be that there is a control character (tab space) after the org unit name.

Resolution

Please remove these changes and provide the org unit name without any leading/trailing spaces or control characters like tab space and try to activate again.

Keywords

Org Unit; Org Structure; Activation; 500 SAP Internal Server Error , KBA , AP-OM , Organisational Management , Problem

Product

SAP Business ByDesign all versions