2993925 - You Get Warning Message: "The action is not possible. Refresh the screen and try again" When Releasing a Down Payment Request

You get warning message when releasing a down payment invoice request.

Warning message: The action is not possible. Refresh the screen and try again. If the problem persists, report an incident.

SAP Business ByDesign

1. Go to the Customer Invoicing work center.
2. Click New Down Payment Request from Common Tasks view.
3. Maintain the required information and click Release button.
4. System shows the following message:

- The action is not possible. Refresh the screen and try again. If the problem persists, report an incident.
- Down Payment Request ABC saved successfully. (ABC represents the ID of the down payment request)
- Document has been submitted for approval to your manager.

The warning message is triggered when approval for Manual Invoice Request is scoped.

The action Released is not possible because the approval process is not finished when click Release button directly on the Down Payment Request.

It is te designed system behavior.

Down Payment Request; The action is not possible. Refresh the screen and try again. ; Warning , KBA , AP-CI-CI , Customer Invoice , Known Error