SAP Knowledge Base Article - Preview

2994110 - Refresh Button Disabled in Excel Report

Symptom

You have created an Excel file and inserted some SAP reports into the sheets. You have saved this file locally on your machine. After a while, the Refresh button in the Excel file is grayed out and you cannot refresh the report(s) anymore.

This may happen after you edit and save the file, after a system upgrade, or even after no noticeable changes done.


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Environment

  • SAP Business ByDesign Excel Add-In
  • SAP Cloud for Customer Excel Add-In

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions

Keywords

excel report, business analytics, refresh greyed out, disable, not possible to refresh, grayed out , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

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