SAP Knowledge Base Article - Public

2994316 - Error During Spot Bonus Edit "A Technical Error occurred due to security key mismatch."

Symptom

Error appears when adding a non-recurring payment via Spot Bonus portlet > Edit Action

"A technical error occurred due to security key mismatch. Please contact your administrator"

Environment

Employee Central, Compensation

Reproducing the Issue

  1. Navigate to affected user profile
  2. Go to Spot Bonus section, click on Edit (pencil icon)
  3. Add non-recurring payment and save
  4. Error appears

Cause

Rule configuration issue on payComponentNonRecurring portlet.

There is an onchange rule on the PayCompNonRecurring start date field.

At the moment it is not possible to change the same field where the rule is added with an OnChangeRule.

Example onchange rule on start date field:

Always True rule setting Currency and Issue Date fields

Resolution

Workaround: Error occurs only in Edit Spot Bonus, not in Take Action > Spot Bonus

Solution: Disable the rule as it is not correct configuration.

If you need assistance determining which rule is causing the error, please contact support.

Keywords

INC0140637, error adding non recurring pay component, error in spot bonus portlet, CS20200000893084 , KBA , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , Problem

Product

SAP S/4HANA Cloud Public Edition all versions