SAP Knowledge Base Article - Preview

2994323 - SO601 - Recipient * does not exist in the address management


  1.  When attempting to send a message to an external address, a pop-up is received as follows with the error: "Recipient * does not exist in the address management - SO601"


  2. If checking the available Recipient types when sending the message only the following will be seen, some types are missing like Internet Address, Fax, Pager number, etc.  

    SO601 a.jpg

  3. Also the message that is attempted to be sent will not appear in the Send queue in transaction SOST.

    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Netweaver
  • Basis Release Independent


KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , BC-SRV-ADR , Address Management / Business Address Services , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.