Symptom
- When attempting to send a message to an external address, a pop-up is received as follows with the error: "Recipient * does not exist in the address management - SO601"
- If checking the available Recipient types when sending the message only the following will be seen, some types are missing like Internet Address, Fax, Pager number, etc.
- Also the message that is attempted to be sent will not appear in the Send queue in transaction SOST.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Read more...
Environment
- SAP Netweaver
- Basis Release Independent
Keywords
Recipient * does not exist in the address management, error SO601,so16 , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , BC-SRV-ADR , Address Management / Business Address Services , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.