2994328 - Error while importing Learning items in SAP Jam

While trying to import the Learning items under Learning in SAP Jam, it returns the following error:

Failed to connect with the external application due to a network socket error. Error Detail The external application returned the following error:'401', message:'Failed to open TCP connection to xxxxxxxx.lms.sapsf.com:443 (getaddrinfo: Name or service not known)'.

SAP Jam Collaboration

Learning items, import failed, failed to connect with the external application, network socket error, error 401, failed to open TCP connection, name or service not known, error key, could not load annotation resource, Unexpected error importing annotation while processing response data , KBA , LOD-SF-JAM-LMS , Integration with LMS , Problem