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2994451 - Job fails with System Exception <Access_Violation> error- SAP Data Services

Symptom

The job fails with the following error :


                                                      System Exception <ACCESS_VIOLATION> occurred. Process dump option is off. Process is not dumped.
                                                      Call stack:
                                                      0x00000000E4F6010E, DSPcache::DS_BPT_page::findLeafPageOffset()+1022 byte(s)
                                                      0x00000000E4F5F19B, DSPcache::DS_Bplustree::find()+0107 byte(s)
                                                      0x00000000E4F603CA, DSPcache::DS_BPT_get::get_next()+0090 byte(s)
                                                      0x00000000E4F45348, PageableCacheBPT_cursor::getRow()+0056 byte(s)
                                                      0x00000000E4F4728A, PageableCacheBPT_cursor::startCursor()+0714 byte(s)
                                                      0x00000000E4DFD924, XTran_groupby_map::initialize_cache()+0420 byte(s)
                                                      0x00000000E4DFCE2B, XTran_groupby_map::getnext()+0059 byte(s)
                                                      0x00000000E4E3EBE5, XTran_webservice::execute()+0037 byte(s)
                                                      0x00000000E4F748CE, XTran_desc::execute()+0350 byte(s)
                                                      0x00000000E4D85234, Rww_thread::main()+0148 byte(s)
                                                      0x00000000F7E6538F, RWThreadFunctionImp::run()+0127 byte(s)
                                                      0x00000000F7E5679E, RWRunnableImp::exec()+0270 byte(s)
                                                      0x00000000F7E66B63, RWThreadImp::exec()+0051 byte(s)
                                                      0x00000000F7E65649, RWThreadImp::~RWThreadImp()+0249 byte(s)
                                                      0x00000000F9ECCD70, o__realloc_base()+0096 byte(s)
                                                      0x00000000777B556D, BaseThreadInitThunk()+0013 byte(s)
                                                      0x000000007791385D, RtlUserThreadStart()+0029 byte(s)
                                                      Registers:
                                                      RAX=000000004A472880  RBX=000000001E848F02  RCX=00000000F4247810  RDX=0000000000000000  RSI=0000000000000001
                                                      RDI=000000000F424781  RBP=0000000019F3F4B0  RSP=0000000019F3F450  RIP=00000000E4F6010E  FLG=0000000000010283
                                                      R8=0000000019F3F488   R9=0000000000000000  R10=000000003FDD76B0  R11=0000000019F3F520  R12=0000000000000000
                                                      R13=0000000000000000  R14=0000000019F3F528  R15=0000000000000000
                                                      Exception code: C0000005 ACCESS_VIOLATION
                                                      Fault address:  000007FEE4F6010E 01:00000000010DF10E d:\Program Files (x86)\SAP BusinessObjects\Data Services\bin\acta.dll
                                                      ==========================================================
                                                      Collect the following and send to Customer Support:
                                                      1. Log files(error_*, monitor_*, trace_*) associated with this failed job.
                                                      2. Exported ATL file of this failed job.
                                                      3. DDL statements of tables referenced in this failed job.
                                                      4. Data to populate the tables referenced in the failed job. If not possible, get the last few rows (or sample of them) when
                                                      the job failed.
                                                      5. Core dump, if any, generated from this failed job.
                                                      ==========================================================


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Environment

SAP Data Services

Product

SAP Data Services 4.2

Keywords

DS, BODS, BODI, job, failure, job execution, DF, dataflow, memory, access violation, acta.dll, memory, cache , cache type, in-memory, pageable, pcache , KBA , EIM-DS-EXE , Job Execution , EIM-DS-CON , Connectivity , EIM-DS-DES , User Interface/Designer , Problem

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