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SAP Knowledge Base Article - PreviewSymptom
- You are using SAP Contact Center
- While using the Online Monitoring, searching for entries in the older than 30 days does not return entries
- You receive a message stating there are no contacts found using such criteria
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Environment
SAP Contact Center 7
Product
SAP Contact Center, on-premise edition 7.0
Keywords
Business Communication Management, CCtr, SCC, Contact Center, CCI, CRM-CCI, CDT, LTM, Online Monitoring, Long Time Monitoring, Recording, monitoring, old, loading, , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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