SAP Knowledge Base Article - Preview

2994478 - How to Check if a User exists in SAC for accessing Story reports in SuccessFactors

Symptom

User is unable to create a new Story report. The page is either stuck in a blank loading screen (three-dots loading indefinitely) or a pop up stating 'third-party cookies not being enabled on your browser' is displayed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors HCM Suite

  •  Analytics & Reporting (Ad Hoc, YouCalc, ORD)
    • Stories in People Analytics 

Product

SAP SuccessFactors HCM Suite 2505 ; SAP SuccessFactors People Analytics 2505

Keywords

People analytics, check tool, user getting error creating new Story, blank loading screen, unable to access, story, cookies, browser cache, embedded_bi_content_admin, sacUserValidationCheck, User record exists for Stories in People Analytics , KBA , LOD-SF-ANA-SAC , Stories in People Analytics , LOD-SF-ANA-SAC-ADM , SF Admin configurations (Security Center, Provisioning) , How To

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